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Build Your Use-Case on ExCom.ai

Most platforms show you what they've built and ask if it fits.

ExCom.ai is different. We provide the governed decision layer. You define the use-case.

Manufacturing optimizes production. Telecom manages churn. Government tracks performance. Sports selects players. But those are just examples of what's possible when you have a platform that connects systems, captures business logic, and enforces governance.

What will you build?


Platform Foundation + Your Use-Case

ExCom.ai provides the governed decision infrastructure:

Platform LayerWhat It Does
Context DecoratorConnects your systems — even legacy ones
Business PlaybooksCaptures your business logic as executable rules
Decision EngineRoutes decisions to the right people with the right authority
Governance LayerEnsures every decision is traceable and auditable

You provide the use-case:

  • Your industry's unique requirements
  • Your organization's decision rules and approval chains
  • Your competitive differentiation through business logic
  • Your specific governance and compliance needs

Together: A governed decision system that's unique to your organization.


What Organizations Have Built

Manufacturing: Production Optimization

Challenge: Production planning across multiple plants with different systems and planning horizons.

What They Built:

  • Business Playbooks capturing production scheduling rules and capacity constraints
  • Context Decorator integrating ERP, MES, and planning systems
  • Decision workflows for expediting, material allocation, and capacity planning

Results:

  • 50% faster production planning cycles
  • 10-15% improvement in production efficiency
  • 15-25% reduction in expediting costs

Why It Works: Their production logic is unique to their plants, materials, and customer mix. ExCom.ai gave them the platform to capture and execute that logic with full governance.


Telecommunications: BSS Decision Governance

Challenge: Operational governance across BSS stack affecting millions of customers.

What They Built:

  • Business Playbooks for pricing exceptions, service provisioning, and escalation rules
  • Integration across 68 TM Forum Open APIs and legacy BSS systems
  • Governed approval workflows for high-stakes customer decisions

Results:

  • AI-powered operational governance across operator networks
  • Enhanced decision-making in service provisioning
  • Improved network operations through real-time analytics

Why It Works: No two telcos have identical BSS stacks or business rules. They needed a platform that could govern their decision logic across their systems.


Government: Fund Management & Accountability

Challenge: Performance accountability across departments with fund allocation authority.

What They Built:

  • Demand management and planning workflows with governed approval chains
  • Performance intelligence dashboards with KPI monitoring
  • Service request management with full audit trails

Results:

  • 60% reduction in reporting effort
  • 100% auditable performance decisions
  • Faster fund allocation with clear accountability

Why It Works: Government accountability requirements are non-negotiable. They built a system that makes every funding decision traceable to data, approvers, and reasoning.


Sports: Selection & Training Decisions

Challenge: Player selection and training load decisions with public scrutiny.

What They Built:

  • Integration across GPS tracking, video analysis, medical systems, and scouting data
  • Decision playbooks for selection criteria and load management rules
  • Full traceability showing what data informed each decision

Results:

  • Data-backed reasoning for high-stakes decisions
  • Faster post-decision learning when outcomes don't match expectations
  • Clear accountability without blame culture

Why It Works: When a decision doesn't work out and fans demand answers, coaches need to show why they decided what they did. ExCom.ai captures that reasoning trail.


What You Could Build

Healthcare: Clinical Decision Protocols

Governed clinical decision-making with protocol compliance and patient outcome tracking. Playbooks capturing treatment protocols, integration across EMR and lab systems, audit trails proving protocol adherence.

Retail: Pricing & Promotion Governance

Dynamic pricing decisions with margin protection and approval enforcement. Pricing playbooks defining discount authority and margin thresholds, automated approval routing for exceptions.

Financial Services: Credit & Risk Decisions

Credit approval and risk assessment with regulatory compliance. Credit decision playbooks with risk scoring and approval matrices, complete audit trails for regulatory review.

Supply Chain: Vendor & Procurement Governance

Procurement decisions with vendor qualification and spend control. Playbooks defining vendor selection criteria and approval thresholds, governed workflows for contract execution.

Energy: Asset Maintenance & Operations

Predictive maintenance decisions with safety and regulatory compliance. Maintenance playbooks incorporating safety rules, governed escalation for safety-critical decisions.

Professional Services: Engagement & Resource Allocation

Project staffing and pricing decisions with profitability governance. Engagement playbooks defining pricing models and resource allocation rules, governed approval for scope changes.


What You Build With

Integration: Context Decorator

  • 400+ pre-built connectors to enterprise systems
  • Custom integration support for proprietary and legacy systems
  • Data normalization across disparate sources

Business Logic: Business Playbooks

  • Executable rules that executives can read and systems can enforce
  • Version control for rule changes with approval workflows
  • Exception handling with governed escalation paths

Execution: Decision Engine

  • Approval routing based on context and authority
  • Workflow orchestration across systems and teams
  • Full audit trails with rollback capabilities

Intelligence

  • Natural language queries across all data sources
  • Predictive analytics identifying decision points early
  • AI-assisted analysis with reasoning transparency

Governance

  • Complete audit trails for every decision
  • Role-based access control
  • Compliance reporting and change management

Prove Your Use-Case: The POC Approach

Most organizations start with a proof-of-concept focused on one decision flow.

Week 1: Discovery & Design

Map one high-stakes decision process. Identify systems to connect. Define what "governed" means for this decision type.

Week 2: Integration & Playbook Development

Connect critical systems via Context Decorator. Capture decision logic as an initial Business Playbook. Configure approval routing.

Week 3: User Testing & Refinement

Real users run real decisions through the governed workflow. Identify edge cases. Validate audit trail completeness.

Week 4: Measurement & Expansion

Measure decision cycle time and consistency improvements. Calculate ROI. Design expansion roadmap.


Is This Right for Your Use-Case?

ExCom.ai is the right foundation when:

Your decisions have stakes — When decisions go wrong, consequences are significant. Accountability matters.

Your business logic is unique — Generic solutions don't capture how you operate. Your competitive advantage comes from how you make decisions.

Your systems are complex — Data lives across multiple systems (especially legacy). No single system has the full picture.

Governance is non-negotiable — Compliance requirements are strict. Decisions require approval chains and authority validation.

Your use-case is evolving — Business rules change. You need to update decision logic without IT project timelines.


Build Your Use-Case

Book a Use-Case Workshop
90 minutes to map your decision process and identify governance requirements.

Your use-case is likely different. These show what's possible: