ExCom.ai

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ExCom.ai

Partner Information ​

This page is for companies exploring partnership opportunities with ExCom.ai, especially system integrators and technology delivery teams working in telecom and other complex industries.

What ExCom.ai Does ​

ExCom.ai is a decision and operations intelligence platform that works across the full landscape of enterprise systems. In telecom, this includes BSS, OSS, CRM, ERP, finance platforms, data warehouses and more. The same architecture is also used in government and manufacturing environments.

Users can ask questions in natural language and get answers based on verified data from their systems. They can also take action directly from the platform, using the APIs and capabilities that already exist in their organisation.

Here are some of the core capabilities companies use in their day‑to‑day work:

Key capabilities:

  • Conversational Intelligence for operational and leadership questions
  • Real time decision support across BSS, OSS, CRM, ERP and legacy platforms
  • 400+ pre-built integrations across enterprise systems
  • MarketWatch for live competitive and market signals
  • Context Mesh to unify fragmented or legacy environments and execute business playbooks
  • Collaboration Canvas for real-time teamwork between leaders, managers and AI
  • Role-based Dashboards that provide live visibility across operations
  • Prediction and Analytics for forecasting churn, revenue, service degradation and demand patterns
  • NewsWatch for monitoring external signals, regulatory changes and economic developments
  • Storytelling Engine that transforms complex operations into simple, executive-ready narratives
  • Taxonomy and Playbook Engine that lets organisations structure knowledge, processes and KPIs in a configurable framework

Where ExCom.ai Sits ​

ExCom.ai sits above the existing system landscape. It does not replace operational systems. Instead, it connects to them and brings information together so teams can use it more easily.

Integration points:

  • BSS and OSS platforms
  • CRM systems
  • ERP and financial systems
  • Data warehouses and lakes
  • Legacy or custom-built systems
  • Case and workflow management platforms

Deployment:

  • Cloud (AWS or Azure)
  • On-premise
  • Hybrid

Why System Integrators and Technology Partners Care ​

System integrators, consultancies and technology vendors spend a lot of time connecting, modernising and maintaining complex landscapes of enterprise systems. ExCom.ai builds on that foundation by helping organisations make better use of the systems they already have.

Benefits for telco integrators:

  • Strengthens the value of transformation and integration projects
  • Helps customers see results faster without changing delivery methods
  • Brings information from many systems into one shared view
  • Fits well with API‑driven, modular and AI‑ready architectures
  • Supports integrators without replacing their work

Partnership Types ​

Integration Partners ​

Suitable for teams that build or integrate software platforms and want to extend ExCom.ai or include it as part of a broader solution.

Examples:

  • Build connectors to telco-specific systems
  • Extend ExCom.ai with telco or industry modules
  • Integrate ExCom.ai capability inside your applications

Implementation Partners ​

For partners who deliver and configure technology solutions for operators or enterprises.

Examples:

  • Deploy ExCom.ai for your customers
  • Configure integrations and playbooks
  • Provide optimisation and support as part of your services

We provide:

  • Training and certification
  • Implementation guides
  • Pre-sales support

Resellers ​

For partners who already sell software or services to telecom operators or other enterprises.

Examples:

  • Add ExCom.ai to your portfolio
  • Bundle with modernisation programs
  • White-label options available

Technical Details for Partners ​

Partners have access to a full set of technical resources, including APIs, authentication options and integration guides.

APIs:

  • REST APIs (OpenAPI 3.0)
  • GraphQL interface
  • Webhooks

Authentication:

  • OAuth 2.0
  • SAML 2.0
  • API keys

Security:

  • SOC 2 Type II
  • GDPR compliant
  • Encryption in transit and at rest
  • Data isolation

Documentation: Partners get full API docs, integration guides and a sandbox.

Getting Started ​

  1. Initial conversation
  2. Technical and architectural review
  3. Partnership agreement
  4. Onboarding, training and access to documentation

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