ExCom.ai

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Technical Specifications ​

ExCom.ai is built on a modern, scalable cloud infrastructure designed to meet the demanding requirements of enterprise executive communications.

Architecture Overview ​

Cloud Infrastructure ​

  • Cloud Providers: AWS and Azure
  • Multi-Region Deployment: US, EU, and APAC availability zones
  • Load Balancing: Automatic traffic distribution with 99.9% uptime SLA
  • Auto-Scaling: Dynamic resource allocation based on demand
  • Disaster Recovery: Automated backup and failover systems

AI & Machine Learning ​

Natural Language Processing ​

  • Supported Models: GPT-5 (OpenAI), Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1, Mixtral 8×7B, LLaMA 3, BloombergGPT, FinGPT
  • Industry-Specific Models: BloombergGPT for financial analysis, FinGPT for financial intelligence and planning
  • Sovereign Deployment: Complete platform deployment in customer datacenter with locally hosted models
  • Air-Gapped Support: Full functionality in isolated networks with no external connectivity
  • Model Flexibility: Support for cloud-based, on-premises, and air-gapped model deployment
  • Data Sovereignty: All data and AI processing remains within customer's geographic and regulatory boundaries
  • Model Training: Continuous learning from anonymized communication patterns
  • Language Support: English (primary), with Spanish, French, and German in development
  • Context Window: Up to 32,000 tokens for long-form content analysis
  • Response Time: Average AI generation time under 3 seconds

Specialized AI Capabilities ​

  • Sentiment Analysis: Real-time sentiment scoring with 95%+ accuracy
  • Tone Detection: Professional, casual, urgent, and diplomatic tone recognition
  • Compliance Scanning: Automated detection of potentially problematic content
  • Industry Adaptation: Specialized models for finance, healthcare, technology, and manufacturing

Performance Specifications ​

System Performance ​

  • API Response Time: Sub-200ms for standard requests
  • Document Processing: Up to 10MB files processed in under 30 seconds
  • Concurrent Users: Supports 10,000+ simultaneous users per instance
  • Data Throughput: 1GB/hour processing capacity per user
  • Search Performance: Sub-second search results across millions of documents

Scalability Metrics ​

  • Horizontal Scaling: Auto-scaling to handle traffic spikes up to 1000% baseline
  • Storage Scalability: Unlimited document and data storage
  • Geographic Distribution: CDN-enabled content delivery worldwide
  • Peak Capacity: Handles enterprise-wide deployment for Fortune 500 companies

Security Architecture ​

Data Protection ​

  • Encryption in Transit: TLS 1.3 for all data transmission
  • Encryption at Rest: AES-256 encryption for all stored data
  • Key Management: AWS KMS with customer-managed keys option
  • Data Isolation: Logical separation of customer data with tenant isolation
  • Data Retention: Customizable retention policies with automated deletion

Access & Authentication ​

  • Multi-Factor Authentication: TOTP, SMS, and hardware token support
  • Single Sign-On: SAML 2.0 and OpenID Connect integration
  • Role-Based Access Control: Granular permissions with custom role definitions
  • Session Management: Configurable session timeouts and concurrent session limits
  • API Security: OAuth 2.0 with rate limiting and request validation

Network Security ​

  • Web Application Firewall: Advanced threat protection and DDoS mitigation
  • VPN Support: Site-to-site VPN for enterprise network integration
  • IP Whitelisting: Configurable IP address restrictions
  • Network Monitoring: 24/7 security monitoring and threat detection
  • Penetration Testing: Quarterly third-party security assessments

Integration Capabilities ​

API Architecture ​

  • RESTful APIs: Comprehensive REST API with OpenAPI 3.0 specification
  • GraphQL: Flexible data querying for complex integration scenarios
  • Webhooks: Real-time event notifications for external systems
  • Rate Limiting: Configurable rate limits with burst protection
  • API Versioning: Backward-compatible versioning strategy

Standard Integrations ​

  • Microsoft 365: Outlook, Teams, SharePoint, OneDrive, PowerBI
  • Google Workspace: Gmail, Drive, Docs, Sheets, Calendar
  • Salesforce: CRM data synchronization and communication tracking
  • Slack/Teams: Direct messaging and notification integration
  • Zoom/WebEx: Meeting integration and recording analysis

Enterprise Integrations ​

  • LDAP/Active Directory: User provisioning and authentication
  • SAP/Oracle: ERP system integration for financial data
  • ServiceNow: Workflow and ticketing system integration

Telecommunications Standards ​

  • TM Forum Compliance: Built on TM Forum Open APIs and standards
  • 68 TM Forum Open APIs: Complete API coverage across operational domains
  • TMF Product Management: Product Catalog, Ordering, and Inventory (TMF620-TMF632)
  • TMF Customer Management: Customer profiles, billing, and party management (TMF629-TMF640)
  • TMF Service Management: Service catalog, inventory, and ordering (TMF633-TMF641)
  • TMF Resource Management: Network resource tracking and management (TMF639-TMF664)
  • Open Digital Architecture (ODA): Future-proof telecom operations framework
  • BSS/OSS Integration: Business and Operational Support Systems connectivity
  • Tableau/Power BI: Advanced analytics and reporting integration
  • Custom Systems: Flexible API framework for proprietary system integration

Compliance & Certifications ​

Industry Standards ​

  • SOC 2 Type II: Aligned with SOC 2 Type II requirements
  • ISO 27001: Aligned with information security management standards
  • TM Forum: Aligned with TM Forum standards for telecommunications operations
  • PCI DSS: Payment card industry security standards alignment (if applicable)
  • HIPAA: Healthcare information privacy and security alignment
  • GDPR: European data protection regulation compliance

Regional Compliance ​

  • US: CCPA, SOX, SEC disclosure requirements
  • EU: GDPR, NIS Directive, ePrivacy Regulation
  • APAC: Personal Data Protection Acts, Cybersecurity Acts
  • Industry-Specific: Financial services, healthcare, and government regulations

System Requirements ​

User Device Requirements ​

  • Web Browsers: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
  • Mobile: iOS 13+, Android 8.0+
  • Internet: Minimum 1 Mbps for optimal performance
  • Screen Resolution: Minimum 1024x768, optimized for 1920x1080+

Enterprise Network Requirements ​

  • Bandwidth: Recommended 10 Mbps per 100 concurrent users
  • Firewall Ports: HTTPS (443), WSS (443) for WebSocket connections
  • DNS: Reliable DNS resolution for *.excom.ai domains
  • CDN: Optimized for global content delivery networks

Support & Monitoring ​

System Monitoring ​

  • Uptime Monitoring: 24/7 system availability monitoring
  • Performance Metrics: Real-time application and infrastructure monitoring
  • Error Tracking: Automated error detection and alerting
  • User Analytics: Usage patterns and performance optimization
  • Capacity Planning: Proactive scaling based on usage trends

Technical Support ​

  • Support Tiers: Basic, Premium, and Enterprise support levels
  • Response Times: 1-hour response for critical issues (Enterprise)
  • Support Channels: Email, phone, chat, and dedicated account management
  • Documentation: Comprehensive API documentation and integration guides
  • Training: Technical training and onboarding for IT teams

Need specific technical information for your implementation? Contact our technical team for detailed specifications.

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